ALL I WANT TO DO IS TALK TO A PERSON!

Have you ever been frustrated when you called your local friendly phone company, bank, satellite provider  or whatever with what you think is the simplest of transactions and spend a good part or your lifetime trying to get to the proper department by pushing numbers on your phone keypad or saying your account number and other information into a dead phone?

Yesterday, I called DirecTV to arrange for a pickup of two satellite receivers that we had replaced on Monday.  If I had wanted to do something as mundane as pay my bill or order a movie, I would have been done in mere moments.  But I had something that was not on their list of recognizable requests in their "automated" phone system.  I DID have the opportunity countless times to "confirm" my service call appointment for Monday December 17th.  Keep in mind, I was making this call on December 19th.  It took me almost 45 minutes and calling back 5 times and starting the process over before I was finally able to speak to a human being and then was told that I needed to have the serial numbers of the receivers I was returning in order to get the process going.  I asked if there was a direct number that I could call back on when I had those numbers and was told that I would have to dial the same number I had just dialed when I called back.  (I have an earpiece here at work that we use on the phone, and you know,  throwing an earpiece just isn't as satisfying as slamming down a phone receiver.)

So, with this said, as a Christmas present from me to whoever reads this, note the following: www.gethuman.com.  One of my co-workers, Steve Jensen after listening to my plight, gave me the above link.  It will give you instructions on how to "GET A HUMAN" at just about every conceivable company and service that you might have occasion to call.  After following the website's instructions for DirecTV, I made the call and was speaking to a nice lady in Phoenix in less than two minutes.  By the way, I didn't need the serial numbers and the packaging for returning  the receivers is winging its way to me as we speak.

It's too bad that the society we live in has found it necessary to become so impersonal in our dealings with those around us.  On a side note, when you look at the above website and see all of the F grades that companys get, you will note that Walt Disney World gets an A grade.  It says: 'Direct To Human."  That's the way it should be.  Way to go Mickey!!!

MERRY CHRISTMAS,

Dad

GOOD FRIENDS-DIFFERENT CIRCUMSTANCES

Sharon and I lost a good friend this past week.  Weston Daw was our bishop when we moved into the South Cottonwood Ward four and one-half years ago.  He was released three years ago at age 80.  It was his second time serving as bishop of the South Cottonwood Ward.  He also served as a mission president  in South Carolina and the president of the Philippines MTC, as well as in the Little Cottonwood Stake Presidency many years ago.  Bishop Daw was an inspirational man who had the ability to show unconditional love to everyone.  Whenever Bishop Daw got up to address the ward members or make a comment in priesthood meeting or Sunday School,  you perked up and  listened because you knew that he had something to say that would benefit you in your life.  I had the opportunity to alternate teaching Gospel Doctrine with him for over a year.    His ability to teach by the spirit and make the simple truths of the gospel lessons come alive was a great inspiration to me.  He was the epitome of what we seek for in a teacher.  We will miss his cheerful smile and attitude a great deal.  Unfortunately, his sweet wife, Beverly isn't with us any longer either for all intents and purposes.  She has been suffering from Alzheimers in recent years.  We will  miss them both. (P.S. the family picture at the heading of this blog was taken in the Daw's back yard.)

On another note, I want to talk about another friend.  When we are raising a family, our circle of friends tends to be quite small, with family being the center of our worlds.  The  BFF of  our youth many times do not endure our later years.  When we lived in Sandy and had small children, I had what I considered a best friend, Ralph.  We had many common bonds including  University of Utah sports.  Ralph had grown up in the ward next to mine as kids, had married a girl from my ward and also graduated from Granite High School.  Ralph was the first person I know to buy a VCR back in the late 70's.  Our first VCR ended up being the first one that Ralph had.  It cost us $600.  We had football tickets at the "U" for years, and played softball on the ward and a county rec team that Ralph's employer sponsored.

After Ralph and Nancy moved and then we moved to South Jordan, we saw less and less of each other, and lost most contact when I gave up my football tickets about seven years ago.

Ralph made some bad decisions in his life, decisions that led him to lose his career, his marriage and for the last 2+ years, his freedom.  During all of his  problems, probably when he needed friends the most, Randy was MIA.  I didn't know what to say, so I said nothing.  I recently wrote him a letter expressing an interest in renewing our relationship.  I wouldn't have been surprised if he had told me to buzz off, but his response was just the opposite.  While not condoning or excusing in any way what he did, I sense that he is trying to get his life back on track.  I hope that I can be a better friend at this time in his life than I was before.  I am certainly going to try.

Friends are a treasure that we can lose in different ways.  Let's not do anything to drive them away.  We might need them sometime.

My Favorite Movie

In November 1970 I was serving in the Eastern State Mission and living in New York City (bigger and even more exciting than other cities).  On Thanksgiving Day we made an early morning trek through Central Park to Central Park West where we were able to see the start of the Macy's Thanksgiving Day Parade.  We watched the parade and then followed it down the street and down Broadway.  It was a fantastic experience,one that I will always remember.  New York City at Christmas time is an amazing place.

At the conclusion of the parade, we went to Radio City Music Hall.  It's slightly deceiving from the outside.  It looks like a regular theater.  Once you get inside, it takes on a whole new life.  The auditorium seats about 5,000 people and has a HUGE stage.  Back in the day, the main use of Radio City was as a movie/live theater.  They would play first run movies accompanied with a live stage/variety show that lasted about thirty minutes, so you got a movie and a live show for the same price.   The featured attractions of the show were the Rockettes and the famous Wurlitzer organ that could just about blow you out of your seat.  Now it is used for special events like the Radio City Christmas Spectacular, the 2007 NFL Draft and some recent  music award shows.  I don't believe that they show movies there any longer.

The movie featured that Christmas season was "Scrooge" and became my favorite movie, as well as the favorite movie of ALL of my five children and wife. I have tried to see ''Scrooge" each and every year since then.  Sometimes it was hard because there were no VCRs or DVDs in the old days.  Many times we would trek down to the Avalon Theater on State Street and see it when they would do special screenings the week before Christmas.  When it was on TV in the 80's we recorded it, but it had been edited so badly that you missed the true feeling.  Then, (miracle of miracles) it became available on DVD.  I snatched up a copy and can watch it whenever I want.  I even have the soundtrack on my laptop and MP3 so I can listen to my heart's content.  It's a great take on the classic "A Christmas Carol"  by Charles Dickens.  The music is memorable and Albert Finney does a fantastic Ebeneezer Scrooge.  Anyway, that is my favorite movie.  I highly recommend it to help get you in the Christmas spirit.

After the movie we went back to the mission home where we had Thanksgiving Dinner with President and Sister Wilkinson.  On a side note, they invited Peggy Pulitzer to dinner.  She was the daughter (I think) of the guy who started the Pulitzer Prize. "

New York at Christmas is phenomenal.  Go sometime if you are able, and definitely see "Scrooge."  You can borrow my copy, but you have to promise to give it back.

Merry Christmas

Greetings from the Northwest

We are completing our stay in Seattle and will be returning to  Salt Lake on Saturday afternoon.  Sharon has been here with Nate and Sam since last Thursday and I flew up on Tuesday and have been working in the area during the days and spending time with the fam in the evenings. 

Our 10th grandchild and 8th boy was born last Friday.  His name is Drake Randall Packer and he weighed in at 7 lbs 9 oz.He is such a CUTIE and has a cute big brother!  Sam is feeling stronger each day and she and Nate are able to handle things by themselves at night with grandma helping out during the day while Nate is at work.

It's been a really good thing for Sharon to be here to help them out.  It would have been hard for them with a newborn and a one-year old after a C-section.  It's been fun to be here with them and share the first few days of Drake's life.  We wish that they lived closer to us so we could see them more often.  I get to see them on occasion because I work up here on a fairly regular basis, but it's hard when they live so far away.

       

Today I drove to Winthrop, WA, about 235 miles from Seattle to see a customer.  It was a beautiful drive through the apple orchard country of Wenatchee and the Columbia River in north central Washington.  I am really fortunate to be able to work in Washington, Oregon, Colorado and British Columbia.  There is never a lack of beautiful stuff to see.

Today I saw some interesting stuff on the drive back to Seattle. 

        

 

The eagle was sitting in a tree about 20 feet off the highway right above the Methow river.  I tried to get closer for a better picture, but he saw me coming and flew off across the river to a tree on the other side.  When I stopped for gas, this Chevy truck was parked by the station with this German Shepherd sitting up on top of the cab.  There is another yellow dog in the back of the truck who was up on top at one time while I was getting gas, but he jumped down before I could get my camera.  I think that their master was down at the river fishing and they were just hangin' out for the afternoon.

We're looking forward to being home and getting ready for the holidays.  I start my next series of chemotherapy on Monday.  This time it will be every day for five days, once a month.  Boy, am I excited.  We are hoping that this series does the trick so I can avoid the need for a bone marrow transplant.

Till next time.........

Thanksgiving Weekend!

 

It's the day after Thanksgiving and we are in Colorado Springs visiting Melissa and Dave. We had a fun day yesterday and as usual ate way too much, but it was just too good to pass up.   One of the highlights was when Melissa bought a can whipped cream.  We had a good time shooting whipped cream into our mouths.  Rand especially liked it, Kathryn would have nothing to do with it and Reese didn't know that he is supposed to swallow it.  Grandma was totally disgusted with us as she has been for years when we do that.

Dave, Troy and I went to Harry Potter last night at a late night dollar movie. Troy enjoyed the parts he didn't sleep through. As we were leaving the theater, we opened the door and a mouse ran into the theater. Maybe he was there to see "Ratatouille (sp) that was playing in theater #5.

The girls went shopping for a little while this afternoon. Tonight, Mom and I, along with Rebecca, Rand, Melissa and Kathryn saw "Enchanted." Melissa and Rebecca wanted to see it mostly because Dr. McDreamy is in it. Kathryn wanted to see it because it has a princess. We just needed to get Rand out of the house. His ongoing endeavor to become friends with Daisy took a terrible turn for the worse today. Anyway, about the movie. It's really good. A good time was had by all who attended.

Tomorrow is a big day of shopping and more football. I can't talk much about the football because I have been chastised about posting so much this week about the game. It's been really cold here in 'the springs'. The wind was howling as we came out of the movie tonight and along with the COLD temps, we just about froze our giblets walking to the car.

It's been a fun weekend. We aren't looking forward to the drive home on Sunday, but we've really enjoyed ourselves and Dave and Melissa have been good hosts. We have a lot to be thankful for this Thanksgiving. We have been truly blessed and know that the Lord will continue to pour out His blessings on our family. Happy Thanksgiving, and go utes.

JUST IN CASE YOU FORGOT......

GOOOOO UTES!!!

Rice-Eccles South

Home away from home for the University of Utah Utes. When they can't play at the original Rice-Eccles Stadium and want a win, all they have to do is travel down I-15 and they feel right at home, having won 6 of the last 7 contests played there. Saturday November 24 should be no exception. All together now.........

GOOOOOOOO UTES!

We met with the doctor today and after a CT PET Scan next week, I am going to start a new course of chemtherapy on December 10 consisting of Fludarabine, Cytoxin and Ritoxin. Iwill have a treatment everyday for five days once a month for 4-6 months.

By the way did I remember to say.....

Gooooo UTES!!!?

I was .....

....reprimanded today by my daughter, telling me that if I am going to be a blogger that it is a requirement that I post a new blog weekly at the minimum. Mercy me, I didn't know that there were rules that must be followed!!! So, I am truly sorry and pledge to post weekly even when I have nothing to say.

I attended the Utah/New Mexico football game today with my brother Blair and witnessed the Utes defeat the Lobos 28-10, winning their seventh straight game after starting the season 1-3. So, they are now 8-3 and playing really well. Next up is a trip next Saturday to Provo, UT and the stadium recently renamed Rice-Eccles South, the Utah Utes' home away from home to play the Team Down South. Next week's opponent has an 8-2 record and think that they are pretty special. The week of this game is always fun as it tends to bring the best out in most and makes fools of the rest of us.

We are looking forward to spending Thanksgiving in Colorado Springs with Melissa and Dave. We will be driving over on Wednesday with Troy, Rebecca and boys. The weather forecast calls for storms on Tuesday and Wednesday, so the drive could be an adventure. Dave has some friends where we can watch the game on Saturday.

Sharon and I meet with Dr. Shehadeh (my oncologist) on Monday to determine the next course of action in my cancer treatment. Dr. Asch of the transplant team at LDS sent us an eight page letter outlining their recommendations. Just some light reading.

Until next time when I may know how to even post photos and be able to put a space between paragraphs on this thing, have a great Thanksgiving and as Rand Matheson, son of TDS fan Troy Matheson says.....

GOOOOO UTES!!!

Breathing A Little Easier....

We spent the afternoon on the 8th floor of LDS Hospital where I filled out forms, was questioned, poked, prodded and informed. We met with Dr. Julie Asch, one of the directors of the Bone Marrow Transplant team at Utah Cancer Specialists.

She was great, very nice, informative and also very young. Rather than going through a Bone Marrow Transplant right now, she is recommending to us and Dr. Shehadeh a regimen of chemotherapy they call FCR, which consists of Fludarabine, Cyclophosphamide, and Rituximab. She cited an ongoing study that is showing 70% of complete responders with CLL to be progression-free at 5 years. Complete response means that after the FCR treatment, the cancer is completely gone from the bone marrow (It is then in remission, but not cured, so it can come back in the future). If that happens, then we can go on with life, monitoring me regularly and then if or when it comes back, consider a transplant at that time.

If I don't show a complete response after the FCR treatment (4-6 cycles), then she would recommend that we look at a transplant at that time. We will meet with Dr. Shehadeh on the 19th and determine what we will do. Dr. Asch will write us and Dr. Shehadeh a letter explaining her recommendations next week.

Mom and I both feel good about what happened today and are quite relieved that there may be an alternative to transplant at this time. We appreciate all of the love and support we have received. This isn't over by any stretch, but we are encouraged.

Love to all.....

I can't believe we are blogging....what a world!

Well, here we go. The hardest thing about this has been coming up with a name for our blog. I felt like it needed to be something that would be meaningful to both of us. We talked about using Hobbes somewhere in the name, but he isn't around anymore. I suggested "Civil War Negligee", but that didn't take. There were many others and then this one came to me today. The name I chose means something to Mom and I, and some of you may know of its origin, and then again, some of you may not. Maybe we'll tell you and maybe we won't.

I figured that we needed to get on the blog bandwagon or we would be left behind. Maybe we will even get Mom to contribute on occasion. She will probably want to just to correct what I say.

We went to the doctor today and there are many questions swirling around in our heads tonight. The next few days will detemine alot of things. The enormity of the whole "C" thing is probably starting to hit me when I think of the possibility of a BMT in my future. Let's hope for the best. I appreciate all of the love and concern and help that has been shown to me the past several months. It's certainly made it easier.

So, this begins the start of the .....more today than yesterday blog. We will learn as we go and as soon as Mom gets hold of it, it will be a masterpiece. Right now, it's pretty simple cause we don't know what the heck we're doing.

Love to all.........